As I reported in a post earlier this summer, I’ve been having trouble getting my latest book self-published. I have been using amazon.com’s CreateSpace with reasonable success. Not overwhelming sales, mind you, but the product has met with my approval. But when I began to submit my latest book, I discovered that CreateSpace no longer helped an author make a cover; all they had was a place to submit a cover.
Over time I figured out how I wanted the cover of my book to look and assembled the needed parts: title, subtitle, photograph, text for the back cover. But when I returned to CreateSpace to try to submit my cover, I saw that they had slightly changed the way they were operating. Now they had a template to supply the parameters of the book cover, and submissions had to match their template. I tried using it and got no good results, so I printed the instructions (which I clearly did not understand) and decided to keep on trying until I got it right.
Those instructions sat by the computer for a week or two.
Finally this week I took the instructions to work to ask for assistance. The person I wanted to talk to wasn’t there on Friday, but I returned this morning and found that she was scheduled to work all day today. I asked her to help me with the project; she looked at the instructions and right away said, “Oh, that’s Photoshop.” She then revealed that she has a side business involving designing. (I knew this already.) She offered to create the book cover I wanted. I asked her how much she charges for a book cover and she said she would do mine for nothing.
Happy about this offer, when I came home I started working with CreateSpace to verify all the information she would need to assist me. I was even going to tell her my password! But as I clicked through the system, I saw that the programming for creating a cover has been restored. With great joy I proceeded to build my book cover, and I’m excited to say that My Best Friend’s Rotten Wife will be available through amazon.com in a day or two.
I gather other users of CreateSpace must have complained about the change, and that they complained enough to change the mind of whoever runs the company. I was not one of those who complained to the company, but now I wish that I had.
Meanwhile, I will tell my coworker on Monday what happened and thank her for her help. She will, of course, tell me that she did nothing to help. But this is now the second time that I reported a glitch to her and it fixed itself quickly thereafter. (The first was work-related.) In fact, I may threaten to start bringing all my problems to her, since they go away once she knows about them. J.