As part of the Mayan apocalypse in October 2012, our family desktop computer failed, followed a few days later by the printer. Of course we had no choice but to replace them both, even with expensive car repairs already on our credit cards. I am still using the same computer today, although at seven years old it’s a bit slow on the Internet and does not always behave properly. But over the past several months the printer has been failing, and I finally replaced it with a new printer last night.
The failure was in the mechanism that draws paper into the printer. The printer repeatedly reported a paper jam, even though the paper was inserted properly. We got through the summer and into autumn using a procedure of rattling the stack of paper, then unplugging and replugging the power cable and computer cable on the back of the printer. Sometimes that process would work the first time; sometimes it required a repetition or two. Sometimes the printer worked without any phony paper jam report. But the problem was increasing, and finally I had had enough.
The new printer cost only $49 at Walmart. But money is only part of the problem, especially when it comes to lingering effects of the Mayan apocalypse. I bought the same brand of printer that I was replacing, hoping that I would be able to use the same cords. The computer cord turned out to be usable, but the power cord attachment is completely different. So I had to spend more than five minutes identifying the printer power cord among all those going into the power strip, unplugging and removing that cord, and then snaking the new power cord behind the computer to the power strip.
Next, I had to get the printer working, following very sketchy instructions. Those instructions detailed the working of the lights and buttons on the panel, but neglected to tell me the location of the power button. I had to find that button myself. It was clear where the paper goes in and where the paper comes out, but it took some experimenting to find exactly what panel has to be extended, and how far, for the paper to feed properly. Then I had to reinsert the ink cartridges, because I had only set them into place, and they required a firm push to be installed correctly. Once that was accomplished, the printer was kind enough to print a page giving me some information about its wireless functions.
But I wanted to be able to print from the desktop computer, and that required an app called a driver. Manufacturers used to put that app on a compact disk that came with the printer, but now they prefer that the user downloads the app. I made the mistake of trying to find that app through the computer’s capabilities Things were going fine until the computer asked me to choose the new printer from a list of printers. My new printer was not on the list. But an option was offered to update the list of printers through a Windows app, and I selected that option.
How many printers do you suppose have hit the market over the last several years? The correct answer must be in the hundreds, perhaps more than a thousand. All I can report is that it took my seven-year-old computer twenty minutes to update its list of printers… and my new printer still wasn’t on its list.
I backed out of that procedure and asked Google for help. Google sent me to the proper page on the web site of the printer’s manufacturer to download the driver. It still took another fifteen minutes before I had a working printer, but I was able to print five pages before I had even completed the installation process.
As part of the installation process, the computer was urging me to activate an app in the printer that would automatically order new print cartridges to be sent to me in the mail when the ink supply is getting low. Assuming that I would have to pay by credit card for the privilege, I backed out of that process. The option remains, and I’m sure to get reminders that I still haven’t finished setting up the app. That’s fine with me. Keep reminding me to do something I don’t want to do, and I can keep on ignoring you.
Insert snappy conclusion and publish. J.